Terms and Conditions

MAD Mowers LTD trading as Vista Landscapes

Effective from: 3/04/2025

Contact: info@madmowers.uk | 0333 006 4332

1. Scope of Work

1.1 We agree to provide grass cutting and grounds maintenance services (“the Services”) at the property or site agreed with the customer (“you”, “your”).

1.2 Services may include lawn mowing, strimming, hedge trimming, blowing down, and removal of green waste, depending on your chosen package or quotation.

2. Schedule and Access

2.1 We aim to attend on a regular schedule (weekly, fortnightly, etc.) during the growing season (typically March to October).

2.2 Weather conditions, breakdowns, and public holidays may cause minor variations in schedule; you will be informed where possible.

2.3 You agree to provide clear access to all relevant areas on the scheduled days. If we cannot access the site, a call-out fee may apply.

3. Pricing and Payment

3.1 The quoted price is based on site conditions at the time of quotation. We reserve the right to revise the price if the scope of work changes or if the site becomes overgrown.

3.2 Payments can be made via BACS, card, or direct debit (if arranged).

3.3 Invoices must be paid within 7 days unless otherwise agreed.

3.4 Overdue invoices may incur late payment charges and could lead to service suspension.

3.5 For one-off jobs, payment is due on the day unless pre-arranged.

4. Cancellations and Missed Visits

4.1 If you need to cancel or reschedule, please give at least 24 hours’ notice.

4.2 Missed visits without notice may be charged at the full rate.

4.3 If services are delayed due to weather or machinery failure, we will reschedule as soon as reasonably possible.

5. Site Conditions

5.1 You must ensure the site is free from hazards, including sharp objects, pet waste, toys, or other obstructions.

5.2 We are not liable for damage caused by hidden or obscured obstacles such as stones, wire, or cables.

5.3 Repeated obstructions may result in additional charges or service refusal.

6. Garden Waste and Disposal

6.1 Unless otherwise agreed, green waste is not removed from the site.

6.2 The clippings or compost is left on-site, we will leave them in a tidy pile or location of your choice or mulched or rear or side discharge.

7. Contracts and Termination

7.1 Ongoing mowing agreements are either rolling or seasonal (March–October), as agreed.

7.2 Either party may terminate with 14 days' written notice.

7.3 We reserve the right to cancel the agreement if payments are missed, access is repeatedly blocked, or staff are treated unreasonably.

8. Liability

8.1 We carry full public liability insurance.

8.2 We are not responsible for accidental damage to underground cables, hoses, or fixtures unless we were informed of their presence in writing.

8.3 We are not liable for damage to lawns or gardens caused by pests, diseases, drought, or acts of nature.

9. Data Protection

9.1 Your data is stored securely in accordance with GDPR.

9.2 We may use your details to send service reminders, updates, and invoices.

9.3 We will never sell or share your data with third parties.

9.4 You can request to view, amend, or delete your data at any time.

10. Amendments

10.1 We may update these terms from time to time.

10.2 The latest version will always be available on our website or by request.

By accepting a quotation or continuing with our services, you agree to these Terms and Conditions.

Our cookie policy

Cookie Policy

Last Updated: 18/01/2024

MAD Mowers LTD trading as Vista Landscapes

Website: www.madmowers.uk and www.vistalandscapes.co.uk

What Are Cookies?

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How We Use Cookies

We use cookies to:

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Collect anonymous usage statistics via tools like Google Analytics

Support online orders or service bookings

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Updates to This Policy

We may update this Cookie Policy to reflect changes in technology or legal requirements. Check back regularly for the latest version.

Questions?

Email us at: info@madmowers.uk

Phone: 0333 006 4332